All posts · eCommerce Awards 2025
CX Data Wins Silver for Most Innovative Use of AI in eCommerce.
Recognised for the CX Data AI Analyst – a conversational AI built for eCommerce teams that replaces dashboard-digging and analyst queues with instant, accurate answers.
2025
We're thrilled to share that CX Data has won Silver for Most Innovative Use of AI in eCommerce at the eCommerce Awards 2025.
The winning entry
Our winning entry showcased the CX Data AI Analyst – a conversational AI built for eCommerce teams. Instead of digging through dashboards or waiting days for analysts, marketers can simply ask questions like:
“What’s my best-performing product by margin this month?” or “Which channel has the highest CAC trend over the past 7 days?”
– and get instant, accurate answers.
The AI Analyst integrates data from Shopify, Klaviyo, Google Analytics, Amazon, Gorgias, ad platforms, and more into one secure, query-ready environment, built on Azure OpenAI and Snowflake.
Impact
- £100,000+ per year saved per client by reducing analyst dependency and tech overhead
- Time to insight cut from days to seconds, driving faster campaign and inventory decisions
- Empowered marketing teams to self-serve reliable insights and focus on strategy
We're proud to make advanced AI simple and impactful for eCommerce brands – and excited to keep pushing what's possible.
See what we could do for your data. Book a 30-minute call. We'll show you what your analytics could look like. Book a call
Home · Blog · Case Studies · About Us