Best eCommerce Boutique Agency 2025
Your data team for eCommerce.
See everything, get alerted to what matters, and ask AI anything.
Book a call · See How It Works
One system. Three product & solution layers.
Platform
We connect your data and build the dashboards your team needs – sales, retention, acquisition, product.
AI Signals
AI watches your data daily and pushes plain-English alerts to Slack or Teams – so you catch problems early.
AI Chat
Ask a question in plain English, get charts and answers from your own data.
CAC & LTV
Know exactly what you're paying for each customer – and whether they're worth it. Flags when spend is inefficient or cohort quality drops.
Conversion funnel
See where buyers drop off and why. Correlates funnel changes with campaigns, site updates, and seasonal shifts.
Customer experience
Hear what customers are actually saying – across Zendesk, Trustpilot, and email. Surfaces issues before they trend.
One clean data layer. Built on Snowflake.
- One governed data layer – All sources unified into one model on Snowflake. One source of truth – not five disagreeing dashboards.
- 100+ data source connections – Every figure traceable to source. Shopify, Stripe, GA4 reconciled daily – no silent drift.
- Custom KPIs and cohorts – Modelled around how your business runs – not a one-size-fits-all template.
- We handle the plumbing – We build, monitor, and evolve the data layer. Your team gets clean data – you can go deeper if you want to.
Know before you look.
- Daily & weekly briefings – AI watches your data and sends plain-English summaries on a schedule you set.
- Anomaly detection – Spots cost spikes, funnel breaks, and sentiment shifts – often before your team notices.
- Root cause analysis – Every alert includes the likely driver and where to look next – not just the metric.
- Slack, Teams, email, or any channel – Delivered wherever your team already works – no new tool to check.
Ask your data anything. Get answers, not guesses.
- Natural language queries – Ask in plain English. No SQL, no formulas, no docs to read first.
- Auto-generated SQL – AI translates your question to SQL against your governed model. Every answer traces back to a source table.
- Charts and tables, instant – Get a chart you can drop straight into a slide or share with your team.
- Claude, ChatGPT, or your own app – Use it where you already work – Claude desktop, ChatGPT, or any MCP-compatible tool.
Don't take our word for it.
eCommerce leaders on what it feels like to finally have data they can stand behind.
If you're running an eCommerce business and still relying on spreadsheets or fragmented dashboards, CX Data will fundamentally change how you operate.
Adam Taylor, CEO & Founder, PetShop.co.uk
CX Data has been an amazing partner. Not only do they understand the technical aspects, but are also business facing and understand our day-to-day challenges. Setup was a breeze, and our confidence in data has never been stronger!
April Houlehan, CFO & Operations Officer, Murad
CX Data integrated Shopify, Amazon, TikTok, GA, Ads, and Klaviyo – giving us unified dashboards across sales, CAC to LTV, churn, and segments.
Ted Charalambides, Growth Director, Free Soul
Everything an in-house team does. Without the hiring headache.
Hire in-house
Data analyst, full-time
- 3-6 months to hire and ramp up
- One person builds, runs, and interprets alone
- You still buy Snowflake, Power BI, connectors
- Key-person risk – leaves and you start over
- No AI signals, no chat – dashboards only
- Dedicated to your business (if they stay)
Self-serve SaaS
e.g. Triple Whale, Lifetimely, Peel.
- Quick setup with pre-built integrations
- Attribution and ad-spend tracking built in
- Generic schema – not modelled to your business
- You don't own the data warehouse
- No dedicated analyst – you interpret alone
- Shopify-centric – limited beyond DTC
CX Data
A platform + a senior team
- Live in weeks, not months
- A team of specialists, not one generalist
- Snowflake, dashboards, connectors – all included
- No key-person risk – team continuity built in
- AI signals + AI chat + 100+ dashboards
- We build, evolve, and scale it with you
Simple pricing, no surprises.
Three tiers, clearly scoped. Month-to-month after an initial 3-month foundation period.
Platform – From £900/mo
For small eCommerce brands taking data seriously for the first time.
- Core data layer on Snowflake
- Up to 5 data source connectors
- Core dashboards (sales, acquisition, product)
- Daily reconciled reporting
- 1 advisory hour per month
Growth – From £2,900/mo
For £10M+ eCommerce brands scaling acquisition, retention, or a subscription programme.
- Everything in Platform
- All three AI-signals, fully tuned
- Custom LTV & cohort models
- Weekly insight reviews
- 2 advisory hours per month
- Priority Slack access
Scale – Custom
For £25M+ eCommerce brands running a serious data function – without the in-house hire.
- Everything in Growth
- AI Chat – connect Claude to your data
- Dedicated analyst time
- Strategic data planning
- Custom integrations & models
- Unlimited advisory
- Board-ready reporting
Ready to stop guessing?
Book a 30-minute call. We'll show you what your analytics could look like – with real data.
Frequently asked questions
What does CX Data actually do?
We act as your fully managed data team. We connect your sales, marketing and customer-service tools, build a governed analytics platform on top, and deliver dashboards, automated AI Signals and a conversational AI Analyst – so your team makes decisions from one trusted source of truth.
Which platforms and data sources do you connect?
100+ sources including Shopify, Amazon, TikTok Shop, Meta Ads, Google Ads, GA4, Klaviyo, Gorgias and Zendesk. See the full list on our Connectors page.
How is this different from hiring an in-house analyst?
You get a senior team covering data engineering, BI and AI for less than the cost of a single hire – live in weeks, with no recruitment risk and no key-person dependency.
How long does setup take?
Most brands see their first dashboards within weeks, not months. Bella & Duke went from a fragmented reporting stack to a fully managed analytics platform in 4 weeks.
What is the AI Analyst?
A conversational interface to your own governed business data. Ask questions in plain English and get instant, validated answers – no SQL, no waiting on reports.
Who is CX Data for?
eCommerce, D2C, retail, subscription and event-led businesses that want reliable answers from their data without building an internal data function.
CX Data
Your data team for eCommerce.
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