Pricing

Three tiers, clearly scoped.

Simple pricing, no surprises. Month-to-month after an initial 3-month foundation period.

Platform – from £900/mo

For small eCommerce brands taking data seriously for the first time.

Core data layer on Snowflake
Up to 5 data source connectors
Core dashboards (sales, acquisition, product)
Daily reconciled reporting
1 advisory hour per month

Growth – from £2,900/mo

For £10M+ eCommerce brands scaling acquisition, retention, or a subscription programme.

Everything in Platform
All three AI-signals, fully tuned
Custom LTV & cohort models
Weekly insight reviews
2 advisory hours per month
Priority Slack access

Scale – custom

For £25M+ eCommerce brands running a serious data function – without the in-house hire.

Everything in Growth
AI Chat – connect Claude to your data
Dedicated analyst time
Strategic data planning
Custom integrations & models
Unlimited advisory
Board-ready reporting

Everything an in-house team does. Without the hiring headache.

Hire in-house

Data analyst, full-time

3-6 months to hire and ramp up
One person builds, runs, and interprets alone
You still buy Snowflake, Power BI, connectors
Key-person risk – leaves and you start over
No AI signals, no chat – dashboards only
Dedicated to your business (if they stay)

Self-serve SaaS

e.g. Triple Whale, Lifetimely, Peel.

Quick setup with pre-built integrations
Attribution and ad-spend tracking built in
Generic schema – not modelled to your business
You don't own the data warehouse
No dedicated analyst – you interpret alone
Shopify-centric – limited beyond DTC

CX Data

A platform + a senior team

Live in weeks, not months
A team of specialists, not one generalist
Snowflake, dashboards, connectors – all included
No key-person risk – team continuity built in
AI signals + AI chat + 100+ dashboards
We build, evolve, and scale it with you

Frequently asked questions

How does CX Data pricing work?

Three clearly scoped tiers: Platform from £900/month, Growth from £2,900/month, and Scale with custom pricing. Month-to-month after an initial 3-month foundation period.

Which tier is right for my brand?

Platform suits small eCommerce brands taking data seriously for the first time; Growth suits £10M+ brands scaling acquisition, retention or a subscription programme; Scale suits £25M+ brands running a serious data function without the in-house hire.

Is there a minimum commitment?

An initial 3-month foundation period, then month-to-month.

How does it compare to hiring in-house or self-serve SaaS?

You get a senior team covering data engineering, BI and AI for less than the cost of a single hire – live in weeks, with Snowflake, dashboards and connectors all included, and no key-person risk.

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